CyberInkjet Privacy Notice

Effective date: September 18, 2026

1. Information We Collect

We may collect information that you choose to provide, including:

• your name;
• company or organization;
• business email address;
• telephone or messaging contact details;
• country or region;
• project, application, product, material, production, or technical requirements;
• messages, comments, and inquiry details;
• files, images, drawings, samples, or other materials you choose to upload or provide.

When you use the website, we may also receive limited technical information needed to operate and protect the site, such as:

• IP address;
• browser and device information;
• request and security metadata;
• information used for spam, abuse, and automated-traffic protection.

2. How We Use Information

We use personal information only for legitimate website and business purposes, including to:

• respond to inquiries;
• review printing applications and project requirements;
• coordinate sample testing, technical evaluation, quotation, engineering, service, or follow-up;
• communicate about an active or potential project;
• provide technical support or service-related assistance;
• protect the website and forms from spam, fraud, abuse, or security threats;
• maintain operational records and improve the reliability of our website and inquiry process;
• comply with applicable legal or regulatory obligations.

We do not sell personal information submitted through this website, and we do not use it for third-party behavioral advertising.

3. Information Sharing

Information may be shared only when reasonably necessary with:

• PSI personnel and the CyberInkjet team supporting international inquiries and projects;
• service providers that support website hosting, security, file storage, email delivery, or technical operations;
• professional advisers or authorities when disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.

Service providers are expected to process information only for the services they provide to us and subject to appropriate confidentiality and security obligations.

4. Website Infrastructure and Security Services

This website uses third-party infrastructure and security services to operate reliably and protect public forms.

These services may process limited technical information, such as IP address, browser or device information, request metadata, and security signals.

Where a form includes file upload or application-review functionality, submitted information and files may be stored in systems used to process and manage the inquiry.

5. Cookies and Similar Technologies

We may use cookies or similar technologies that are necessary for website operation, security, form protection, and session functionality.

We do not currently use this website to conduct third-party behavioral advertising.

If we later introduce non-essential analytics, advertising technologies, or other tracking that requires additional notice or consent, we will update this Privacy Notice and the relevant consent mechanism as appropriate.

6. International Processing

CyberInkjet supports international inquiries, and PSI’s engineering and manufacturing operations are based in China. Our service providers may also operate infrastructure in multiple countries.

As a result, personal information may be processed or transferred across national borders, including to China and to countries where our service providers operate.

Where required by applicable law, we use reasonable contractual, technical, and organizational measures to protect personal information during such processing.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Unless a longer period is needed for an active project, legal obligation, warranty or service requirement, dispute, or other legitimate business need, ordinary inquiry and application-review records are generally retained for up to 24 months after the last substantive interaction.

Files and technical materials supplied for an inquiry are generally retained on the same basis unless a different period is reasonably required for the project.

8. Your Choices and Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion, where applicable;
• object to or request restriction of certain processing;
• withdraw consent where processing is based on consent;
• request a copy of information you provided;
• raise a concern with an applicable data-protection authority.

These rights may be subject to legal exceptions and record-retention requirements.

To make a privacy request, please contact us through the website Contact page and state that your request relates to privacy or personal information.

9. Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission, storage system, or security measure can be guaranteed to be completely secure.

10. Third-Party Services and Links

This website may link to or interact with third-party services, such as messaging services, map or directions services, and other external websites.

When you leave this website or use a third-party service, that provider may process information under its own privacy terms. We are not responsible for the privacy practices of independent third-party services.

11. Children

This website is intended for business and professional users and is not directed to children.

We do not knowingly request personal information from children through our industrial printing inquiry process.

12. Changes to This Notice

We may update this Privacy Notice when our website, services, legal requirements, or data-handling practices change.

The effective date at the top of this page indicates the current version.

13. Contact

For privacy questions or requests, please use the website Contact page and indicate that your message concerns privacy or personal information.

Postal contact:

CyberInkjet / PSI
486 Jinyuan West 2nd Road
Jimei District, Xiamen, Fujian, China 361024